Terms of Use

Welcome to Sky Tripster – Terms of Service

Hello and welcome! We are glad that you are taking the time to read these terms of service (the "Terms"). These Terms are important as they, together with your booking confirmation email (the "Booking Confirmation"), set out the legal terms on which Travel Services are made available to you through our Service. They also cover any interactions or communications you have with us through our Service. Your use of our Service is subject to these Terms and it is a condition of using our Service that you accept these Terms. To book a Travel Service, you must also accept these Terms. If you do not accept these Terms, then please do not use our Service or book a Travel Service.

We may make changes to these Terms by updating them at any time and your continued use of our Service after any changes come into effect will constitute your acceptance of the updated Terms. Any existing bookings will continue to be governed by the Terms that applied to your booking when the booking was made. We recommend that you save or print a copy of these Terms.

Definitions

• "we", "us" or "our" refer to Sky Tripster, which provides our Service.
• "Content" refers to all text, descriptions, reviews, photographs, images, videos, software, and other content submitted to our Service.
• "our Group of Companies" refers to us, and our subsidiaries and corporate affiliates.
• "our Service" refers to the provision of our websites, apps and online tools.
• "Travel Provider" refers to the travel supplier making available the Travel Services to you through our Service.
• "Travel Services" refers to the travel services made available to you by the relevant Travel Provider(s) through our Service, such as stays at a property, flights, car rental or things to do, etc.
• "you" refers to you, the person using our Service.

Section 1: Rules and Restrictions

As well as these Terms, other terms and conditions provided by Travel Providers (such as an airline's conditions of carriage, a property's terms and conditions, or a car rental company's rental agreement, etc.) also apply to your booking ("Rules and Restrictions"). To make a booking, you must accept the Rules and Restrictions of the Travel Provider that you select (such as payment of due amounts, cancellation policies, refundability, availability restrictions and use of fares or services, etc.). The relevant Rules and Restrictions are provided to you before you make a booking and are incorporated by reference into these Terms. If you violate a Travel Provider's Rules and Restrictions, your booking may be cancelled and you may be denied access to the relevant Travel Service. You may also lose any money paid for such booking, depending on the Travel Provider's Rules and Restrictions.

Section 2: Using our Service

Our rules

• We provide our Service to help you find information about Travel Services and to assist you in booking those Travel Services. It is provided to you for no other purpose.
• You will only use our Service for personal and non-commercial purposes.
• You must be at least 18 years of age and have the legal authority to enter into contracts.
• You will use our Service lawfully and in compliance with these Terms.
• All information supplied by you is true, accurate, current and complete.
• If you book on behalf of others, you will obtain their authorization prior to acting on their behalf, inform them about the terms that apply to the booking (including the Rules and Restrictions) and ensure that they agree to, and will comply with, such terms, and you will be responsible for paying any amounts due, for making any change/cancellation requests and for all other matters relating to the booking.

You also agree not to:

• Make any false or fraudulent booking.
• Access, monitor or copy any content on our Service using any robot, spider, scraper or other automated means or any manual process.
• Violate the restrictions in any robot exclusion headers on our Service or bypass or circumvent other measures employed to prevent or limit access to our Service.
• Take any action that imposes, or may impose, an unreasonable or large load on our infrastructure.
• Deep link to any part of our Service.
• "Frame", "mirror" or otherwise incorporate any part of our Service into any other website.

Access

We may, acting reasonably, deny anyone access to our Service at any time for any valid reason. We may also make improvements and changes to our Service at any time.

Account

To make use of all the features available on our Service, you will need to create an account with us and sign in to it. To create an account, you must be at least 18 years of age and follow the account creation instructions provided through our Service. If you have an account with us, you must safeguard your account information, be responsible for any use of your account by you or others (even those transactions that you did not intend to be performed), notify us immediately of any unauthorized use of your account, and provide us with all necessary information, to the extent required for us to comply with our legal obligations.

Section 3: Confirming a booking

Your Booking Confirmation includes the essential elements of your booking, such as the description of the Travel Service(s) booked and the price. We will send your Booking Confirmation and any relevant travel documents to the email address you provide when you book. If you do not receive your Booking Confirmation within 24 hours of making your booking, please contact us.

Section 4: Payment

Price

The price of the Travel Service(s) will be as displayed on our Service, except in cases of obvious error. Prices for Travel Services are dynamic and can change at any time. Price changes will not affect bookings already accepted, except in cases of obvious error. We display many Travel Services, and we try hard to ensure that the displayed price is accurate. We reserve the right to correct any pricing errors on our Service. If there is an obvious error and you have made a booking, we will offer you the opportunity to keep your booking by paying the correct price or we will cancel your booking without penalty. We have no obligation to make available Travel Services to you at an incorrect (lower) price even after you have been sent a Booking Confirmation, if the error should reasonably have been apparent to you.

Taxes

The prices displayed through our Service may include taxes or tax recovery charges. Such taxes or tax recovery charges may include amounts associated with value-added tax, goods and services tax, sales tax, occupancy tax and other taxes of a similar nature. Taxes or tax recovery charges are generally calculated or estimated on the prices displayed through our Service before any discounts, coupons and loyalty rewards that may be applicable to your booking, unless those discounts, coupons and loyalty rewards are considered as a reduction in price for the purposes of calculating or estimating taxes in the relevant jurisdiction for the booking. You acknowledge that except as provided below with respect to tax obligations on the amounts received from you, including facilitation fees and service fees where applicable, our Group of Companies does not collect taxes for remittance to applicable taxing authorities. The Travel Providers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. Taxability and the appropriate tax rate vary greatly by jurisdiction. The actual amounts paid by our Group of Companies to the Travel Providers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the services provided by the Travel Provider.

Payment processing

For certain Travel Services, payment may be charged by more than one party (as will be shown on your payment method statement), however the total amount charged will not exceed the total price of all the Travel Services. When payment is taken at the time of your booking and paid for in the local currency of our Service (as relevant), the company taking that payment (via third-party payment processors) and charging your payment method will be indicated during the booking process. You authorize the relevant company or the Travel Provider to verify your payment method by obtaining a pre-authorization, charging a nominal fee or through other verification means, and on verification, charge your payment method.

Fees charged by banks

Some banks and card issuers impose fees for international or cross-border transactions. For example, if you make a booking using a card issued in a different country from the Travel Provider's location or you choose to transact in a currency that is different from the local currency of our Service, your card issuer may charge you an international or cross-border transaction fee. Also, some banks and card issuers impose fees for currency conversion. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank or card issuer. Our Group of Companies is not associated or responsible for any fees relating to varying exchange rates and, card issuer fees.

Section 5: Cancelling or changing a booking

Cancellation or change by you

Cancellations or changes (with respect to the travel date, destination, place where the trip starts, property or means of transport) to a booking can be made by contacting us. You do not have an automatic right to cancel or change a booking unless allowed by the relevant Travel Provider under their Rules and Restrictions (which are provided to you before you make a booking). Travel Providers may charge you fees for cancelling (in full or part) or changing a booking. Such fees will be set out in the Rules and Restrictions. You agree to pay any charges that you incur. Please be aware that for changes, the price of your new arrangements will be based on the applicable price at the time you ask us to make the change. This price may not be the same as when you originally booked the Travel Services. Prices tend to increase the closer to the departure date that the change is made.

Other cancellation or change

We (and the relevant Travel Provider) may cancel your booking if full payment for the booking, or any applicable cancellation/change charge or fee relating to a booking is not received when due. For a variety of reasons (such as a property is overbooked due to connectivity issues or a property is closed due to a hurricane, etc.), it is possible that a booking may be cancelled or changed by the Travel Provider or us. If this happens, we will make reasonable efforts to notify you as soon as possible and offer alternative options/assistance where possible or a refund.

Refund

Any refunds will be transferred back to you to the payment method you used to make the original booking. Such refunds will be made by the party that took your original payment. We do not have visibility of a Travel Provider's refund process. Our fees are not refundable unless this is stated otherwise during the booking process.

Section 6: Travel Service specific terms

Flights

• The Rules and Restrictions of the Travel Providers of flight Travel Services are made available prior to making a booking and can also be reviewed at the time of booking.
• If you pay us (which is received on behalf of the Travel Provider) for a standalone flight booking, we will act as agent of such Travel Provider. Your contract for the flight is between you and the relevant Travel Provider.
• The price and availability of your flight is only guaranteed once your purchase of the Travel Service is completed and your tickets issued.
• Some flights with low-cost airlines can only be changed or cancelled by contacting the airline directly. We may not be advised if you change or cancel a flight with your airline directly, or if the airline makes any changes to your flight schedule. Such changes may also not be reflected in the itinerary we provide to you through our Service. We recommend you print out any subsequent itinerary change emails you receive directly from the airline.
• Sometimes you may be redirected from our Service to the airline's website to complete your booking and pay. Your contract for any such booking is with the relevant airline Travel Provider. We are not associated with, or liable in respect of, any such bookings.
• Airlines ultimately control their schedules, and they may change or cancel your flight for a variety of reasons (for example, mechanical problems or adverse weather, etc.). Whenever the airline gives us information about a change or cancellation to your itinerary, we will pass it on to you and help you assess your options. You should always check the scheduled departure time of your flight before travel.
• Airlines control seating and we do not guarantee the availability of specific seats, even when pre-booked.
• If you book a roundtrip flight and do not use the outward flight, the airline may cancel the return flight without refund.
• Some airlines impose extra charges for meals, luggage and preferred seat selection, etc. Unless we provide such optional services for booking through our Service then any reference about these extra optional services and related charges shown through our Service is for information only and may be updated by airlines at any time. Where we provide the option for you to book such extras through our Service, then the price of such optional extras will be displayed to you and after selection by you, added to your price.

Hotels and Accommodations

• Room rates, taxes, and fees are displayed at the time of booking. Additional charges (e.g., resort fees, deposits) may apply at check-in.
• Check-in and check-out times, policies on children, pets, and special requests are determined by the property and may vary.
• Some properties may require a credit card or cash deposit at check-in for incidentals.

Car Rentals

• Drivers must meet the minimum age and license requirements set by the rental company and local law.
• Additional fees may apply for young or senior drivers, extra equipment, or cross-border travel.
• Fuel, insurance, and other optional extras are typically not included in the base rate.

Activities and Other Services

• Some activities may require you to sign a waiver or meet specific health, age, or skill requirements.
• Activities may be non-refundable or non-transferable unless cancelled by the provider.

Section 7: International travel

Although most travel occurs without incident, travel to certain destinations may involve more risk than others. You must review any travel warnings/advice, etc. issued by the relevant governments before you book international travel. You should also monitor such travel warnings/advice during travel and before your return journey to help avoid and minimise any potential disruptions. You are responsible for ensuring that you meet all health entry requirements, receive the relevant/required inoculations/vaccinations, take all recommended medication, and follow all medical advice in relation to your travel. You must consult the relevant Embassy or Consulate for passport and visa information. Requirements may change so check for up-to-date information before booking and departure and allow sufficient time for all relevant applications. We are not liable if you are refused entry onto a flight or into any country, due to your conduct, including your failure to carry the correct and adequate travel documents required by any Travel Provider, authority or country (including countries you are transiting through).

Section 8: Liability

We own and operate our Service and the Travel Providers provide the Travel Services to you. To the maximum extent permitted by law, our Group of Companies accepts no liability for any such Travel Services that the Travel Providers make available to you, the acts, errors, omissions, representations, warranties or negligence of any such Travel Providers, or any personal injuries, death, property damage or other damages or expenses resulting from the above. The Travel Providers provide us with information describing the Travel Services. This information includes Travel Service details, photos, rates and the relevant Rules and Restrictions, etc. We display this information through our Service. The Travel Providers are responsible for ensuring that such information is accurate, complete and up to date. We will not be liable for any inaccuracies in such information, unless and only if we directly caused such inaccuracies. Our Service, including all information, content, services, functions made available on or accessed through our Service, is provided "as is". To the maximum extent permitted by law and except as expressly set out in these Terms, all information, software, content, services, functions, Travel Services displayed or made available through our Service, or any products or services or hypertext links to third parties, or the transmission of sensitive information through our Service or any linked site, are provided without any express warranty or condition of any kind.

Section 9: Content

By submitting (or authorizing the submission of) Content to our Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform any such Content in any media, now known or later devised, for any purpose. You acknowledge and agree that for any Content that you submit (or authorize others to submit) to our Service, that you have the legal right and authority to do so, and to the extent that the Content you submit (or authorize to submit) to our Service contains trademarks or other protected names or marks, that you have the legal right and authority to use such names, or marks. You also grant us the right to legally pursue any person or entity that violates any intellectual property rights in, or attributable to, your Content.

Section 10: Intellectual property policy and notices

All contents of our Service are ©2024 Sky Tripster. All rights reserved. Our Service, and all content and information on our Service, is protected by copyright and other applicable intellectual property rights. To the maximum extent permitted by law, reproduction of our Service, in whole or in part, including the copying of text, graphics or designs, is prohibited. Our Service may contain links to websites operated by parties other than us. Such links are provided for your reference only. We do not control such websites and are not responsible for their content or your use of them. Our inclusion of such links does not imply any endorsement of the material on such websites or any association with their operators.

Section 11: Disputes and arbitration

Please read this Section carefully. It requires that any and all claims be resolved by binding arbitration or in small claims court, and it prevents you from pursuing a class action or similar proceeding in any forum. Arbitration is required if your country of residence enforces arbitration agreements. We are committed to traveler satisfaction and to resolving consumer disputes in a timely and efficient manner. We have a two-step dispute resolution process that includes: (1) investigation and negotiation of your claim with our support team; and, if necessary, (2) binding arbitration administered by a recognized arbitration association. You and we each retain the right to seek relief in small claims court as an alternative to arbitration. You and we agree that any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not consolidate more than one party's Claims and may not otherwise preside over any form of any class or representative proceeding. You and we further acknowledge that you are each waiving your right to a jury trial.

Section 12: Privacy and personal information

We are committed to the privacy, confidentiality, and security of personal information entrusted to us. We will collect and process your personal information in accordance with our Privacy Policy. For more information about how we process your personal information and how you can exercise your rights, please review our Privacy Policy.

Section 13: Miscellaneous

• These Terms constitute the entire agreement between you and Sky Tripster regarding your use of the Service and supersede all prior agreements.
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
• You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

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Thank You for Choosing Sky Tripster

We appreciate your trust in us and look forward to helping you explore the world. Safe travels!